Shipping Policy
Shipping Methods
We offer various shipping methods to meet your needs, including standard delivery, express shipping, and courier services. Shipping options and costs will be displayed at checkout based on your location and order size.
Processing Time
Standard products typically ship within 3-5 business days. Custom-branded products require additional production time, usually 7-14 business days depending on the complexity and quantity of your order.
Delivery Times
Delivery times vary based on your location and chosen shipping method:
- Major cities: 2-3 business days
- Regional areas: 3-5 business days
- Remote areas: 5-7 business days
- Express shipping: 1-2 business days (major cities only)
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. Free shipping is available on orders over R1,500 to major cities in South Africa.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your order status through your account dashboard or by contacting our customer service team.
International Shipping
We currently ship within South Africa only. For international orders, please contact us directly at info@printbrandz.co.za for a custom quote.
Delivery Issues
If your order is delayed or you experience any delivery issues, please contact us immediately at info@printbrandz.co.za or call 061 060 8856. We will work with the courier to resolve the issue promptly.